Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please note, international customers are responsible for all duty and taxes associated with the importation of the merchandise.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We offer free standard shipping for all orders to any destination in the contiguous United States through USPS. Express 1-Day Shipping is available via USPS for $25 for orders placed no later than 1pm PST. If you have any questions about shipping your order, please email us at firstname.lastname@example.org
We always aim for making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. For more, please refer to our Refund Policy.
To make a return or exchange, please reach out to us at email@example.com with your name, order number and list of item(s) you wish to return. You will be refunded in full to your original form of payment. International orders are not eligible for returns. Original shipping charges are not refunded. Return shipping charges are waived for exchanges.
All of our products are formulated and handcrafted in our studio located in San Mateo, California.
Our glass bottles and sprayers are manufactured here in the USA. Besides that, all of our shipping boxes and paper wraps are made from recycled paper/natural pulp manufactured here in the USA.
OF COURSE! We are 100% against testing on animals. We test on humans only.
We don't use any synthetic fragrances, artificial coloring, additives, fillers and chemical preservatives. That means no parabens, sulfates, phthalates, BHA, BHT, PEGs, silicones, ethanolamines (MEA/DEA/TEA), methylisothiazolinone, phenoxyethanol, petroleum, triclosan and triclocarban.
We are located in San Mateo, California.
We would love to hear from you. Email us at hello@aidenandcoco.